Innovate,
invest and improve were the key themes at the inaugural Forticrete Roofing
Forum.
The
event, held at the Forest of Arden, was attended by more than 50 people from
across the roofing industry.
As well
as updates on company activity and the state of the market, a
number of educational syndicate sessions held throughout the
day gave attendees the opportunity to ask questions and give feedback in
key areas. Sessions included health and safety for roofing contractors, product
development, customer support as well as scheduling and ordering.
A key
message to emerge from the forum was that by working in partnership
throughout the supply chain “everybody
has the chance to grow their business”.
John
Lambert, Managing Director of Forticrete, commented: “This forum marks a major
undertaking for Forticrete. It was an opportunity for us to share our future
plans and generate feedback from the people who are most important to us. Our
objective is to improve the customer experience. By listening to our customers,
it will help us drive forward future initiatives across our business. The
aim of the forum was to have a collaborative approach so we can continually
deliver the products, services and solutions the roofing industry needs.”
Joe
Hudson, Chief Executive of Ibstock plc, also stressed the value of the customer
relationships, saying: “Without customers we don’t have a business. The only
way we can continue to grow and invest is by having a partnership with you. By
focussing on the needs of our customers and working together more closely we
can make changes together that create value for everybody. There are a lot of
opportunities within the roofing industry, and there is great potential for us
all to grow at a very dynamic time in the market. We can achieve this by
working in partnership throughout the supply chain.”
Forticrete, part
of Ibstock plc, is one of the UK’s leading manufacturers of concrete
construction products including roof tiles, concrete decorative facing blocks,
walling stone and cast stone dressings.
