New membership management system unveiled

Leisure Connection Hotel and Private Management, an operator of outsourced leisure facilities, has recently teamed up with ClubWise and launched a new front of house membership management system in all nine of its Park Inn sites.

ClubWise, a market leader in club management software solutions, takes an innovative approach to membership management by seamlessly combining state of the art software, integrated Direct Debit administration services and interactive sales and retention services.

The new club management solution has provided Leisure Connection Hotel and Private Management with real tangible benefits, as its customers can now sign up for a gym membership online, whilst direct debit details are simultaneously set up in the club’s management system, so reducing the risk of process errors that can occur when  manually filling out membership forms.

Additionally, the solution enables greater customer contact as automated mailers and texts are sent via the system to members, with details of latest news and upcoming offers at their local Leisure Connection Hotel and Private Management site

Steve Bambury, Head of Energy and Hotels at Leisure Connection Hotel and Private Management, commented: “We’re thrilled to have this new system in all nine of our Park Inn sites, it is quicker, more consistent and more streamlined for both our staff and members. We would most definitely recommend it to other gym operators.”

Guy Foster, Sales Manager at ClubWise, added: “We are delighted to be working with Leisure Connection Hotel and Private Management in the Park Inn sites.

“Through the use of our Group Dashboard, we believe that we are now providing them with greater visibility of the performance of the clubs, and with it the ability to make swifter business decisions. We look forward to developing the relationship further in the months to come.”