Advanced analytics provide real time visibility and assessment of environmental conditions within the property, such as risk of damp and mould
Vericon Systems, a leading manufacturer of remote technologies to manage and control essential building services, has launched HomeHub, a sophisticated in-property device that has been specifically developed to help Housing Associations and property managers monitor and manage their resident’s living environment.
HomeHub, with its intuitive user-friendly touchscreen, provides real-time visibility into environmental conditions within a property, such as humidity levels and alerting residents to potential issues such as damp and mould, by assessing the risk in each room every five minutes rather than providing a general view over a 24-hour period.
Thanks to its intelligent machine learning, the HomeHub system ‘learns’ the property’s unique heating characteristics, enabling it to accurately calculate the time needed to achieve the desired temperature. This data can also help landlords and property managers better identify properties with inefficient heating systems or inadequate insulation, providing valuable insights for optimisation and improvement.
HomeHub enables direct communication between landlords and residents, including proactive communication with residents, available in multiple languages, to address concerns or when an issue occurs, with regular updates to provide tenants with reassurance that the relevant parties are working to resolve the issue.
In the event of maintenance or repair works being required, the device’s Track My Repair feature enables residents to follow their case with a simple flow chart that automatically updates once each milestone is reached with detailed notes and information, and a full audit log for both residents and landlords. The system can also be used by property managers to notify residents of any disruption to boiler performance, providing reasons for the interruption and contact details to schedule an engineer visit, as well as provide reminders for booking annual gas safety checks.
With remote update capabilities, HomeHub can be continuously enhanced and tailored to meet evolving needs, offering landlords a convenient and adaptable solution for managing their residents living spaces effectively.
Bernard Cook, Managing Director at Vericon System, says HomeHub has been specifically designed to promote resident engagement and provide housing providers with a deeper understanding of their tenant’s environment: “HomeHub not only facilitates environmental monitoring but also provides a platform for housing providers to foster proactive and seamless communication with residents.
“HomeHub works to promptly and proactively address the challenges posed by poor environmental conditions. While various issues may contribute to the problem, it’s crucial to identify the root cause. With it’s intelligent analytics and AI learning, the system autonomously alerts the HomeHub device to inform landlords and residents of the issue with recommended actions. This proactive approach provides a deeper understanding of the living environment and enables housing providers to make informed decisions to improve conditions for residents.
