Door entry
and access control equipment from Intratone,
one of Europe’s leading manufacturers, has been installed at over 900 different
sites across Hounslow Council’s estate.
The access
control systems across the Council’s residential and commercial portfolio had
become obsolete with the desire to move from keys to a fob-based system.
Residents
had been complaining at the delays in receiving new keys – in some cases taking
up to six weeks for them to be delivered.
New fobs
can now be obtained straight away by residents when visiting their local
housing office through the new cloud-based technology.
Since late
2016 the Intratone fob readers have been installed at low and high-rise
apartment blocks and Council offices, commercial buildings and operational
sites, and complaints have dropped significantly.
Ian
Williams, Electrical Engineer for Hounslow Council is in no doubt as to the
benefits of the new Intratone proximity readers: “We hadn’t heard of Intratone
before it was recommended by the installer. So far, we have been very impressed
– although it is a sizeable investment for the Council initially, the build and
technology of the readers means that they will last for at least ten years.
“At one
point the fob programming was carried out by two full-time members of staff who
would visit site daily to program residents’ fobs. This can all now be
programmed remotely by the relevant housing officers at the local housing
office which will be a large long-term saving to the council.”
The cloud-based fob-reader system has significantly enhanced control
over who has access, for how long and to which properties. Because it is
cloud-based, changes made to key fobs are almost immediate and can be
facilitated from anywhere where there is internet access – whether that’s at a
PC, laptop or a smartphone on site.
“The
simplicity of the database is such that some of our concierge and caretakers
are being trained to manage the system themselves which frees up even more of
the engineer’s time,” Ian adds. “With the older technology residents were also
able to copy fobs in some local shops which did not give the council full
control over who could access certain blocks.
“The new
Intratone fobs have similar technology to an Oyster card – you cannot rewrite
or copy them so when someone tries to use a copied fob it sends the system a
notification. We can check the system when a certain fob has been used so we
can assist Police when they have been trying to track someone’s whereabouts.”
Daniel Bacon, Area Sales Manager at
Intratone says its products
are flexible enough to suit a wide range of sites and applications: “Our access
control and door entry systems are installed across Social Housing, Private
Properties and HAs all over the UK and Europe, and prove popular for residents
of all ages, but especially the elderly, because they are very easy to use.
Installers and customers also like them because they are very easy to install
and competitively priced.”
Intratone is one of Europe’s largest
access controls specialists and manufactures a range of cost-effective
door-entry and access control solutions designed around the customer need. Its
systems are installed across a range of Housing Association, Social Housing and
Private Properties throughout the UK and Europe.
