Miller Homes improves efficiency with new Site Manager App

Housing Wed, Apr 25, 2018 10:28 AM

A new initiative by Miller Homes is helping drive home efficiencies in its business following the introduction of a new, tailor made site manager app.

The app has been designed by the housebuilder’s in-house IT and production teams to create a more streamlined process for the recording, accessing and sharing of data between site teams and office-based staff.

Site managers can use the app on site via a smart phone or tablet to input information relating to build programmes and also access relevant customer, plot and development information. As the app is synced with Miller Homes IT systems, office-based procurement teams can more carefully monitor and manage material supplies to ensure greater certainty around build programmes.

Graeme Stirling, IT Director at Miller Homes, said: “We are continually seeking to identify ways in which we can operate more efficiently as a business and to ensure we maximise our time spent on site building high-quality homes.

“This new app not only means our site managers can spend more time on site as they no longer have the burden of paperwork to deal with when they get back to their desk, but our procurement teams can ensure more certainty around the delivery of construction programmes through increased visibility of build progress. Our customer journey is also enhanced by providing a more innovative experience for buyers whilst their new home is under construction.”

The app helps keep customers informed about how their new home is progressing and ensures greater accuracy of data being recorded. Site managers can also scan barcodes of utilities and white goods, using a tablet or phone’s camera, along with viewing and updating build programmes, plot build status, energy readings, snagging items, health and safety records as well as plans and customer options.

The site manager’s app is the latest in a raft of new innovations from Miller Homes, which last year became the first major UK housebuilder to develop an online reservations service for buyers looking to secure their dream property.

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