Zehnder Group UK has launched a new Customer Experience Centre at its headquarters in Camberley, Surrey.
Designed to set out Zehnder’s mission to deliver a healthy, comfortable and energy-efficient indoor climate, the Centre will showcase the company’s complete indoor climate product and service offer for the commercial, domestic and industrial sectors.
The Showroom within the Experience Centre also includes solutions from other market leading divisions of Zehnder Group UK - Bisque and Greenwood Airvac. The many products in situ include decorative radiators, radiant heating and cooling ceiling systems, passive house heat recovery ventilation and clean air solutions.
As part of a fully operational commercial building, Zehnder’s Customer Experience Centre allows specifiers to appreciate exactly how solutions will look, how they are controlled, and how they make the environment feel - across open plan office areas, meeting rooms, break-out areas and product design and testing areas.
The Centre reveals the story and development of indoor climate solutions in the past (Zehnder invented Europe’s first steel radiator in 1930 and the ladder-style towel radiator in the 1980s), as well as looking at the present (Zehnder invented the first plastic radiator in 2015) and towards the future in modern energy efficient buildings.
Zehnder Group UK, a subsidiary of Zehnder Group in Switzerland, today offers a single source supply of indoor climate solutions. Innovation, technical excellence and quality are core to the company’s business, as is the focus on health, comfort, and energy efficiency. Zehnder strives to set new standards across a wide range of sectors and applications, to offer positive advantages to its customers in solutions, service and value.
At the heart of the Customer Experience Centre, Zehnder is delighted to introduce the innovative, new ‘Flat 51’, a purpose-built 55m² apartment fitted with the ultimate comfortable indoor climate system for the modern home. For the first time, heating, cooling, ventilation and humidity levels are all managed by one convenient user control. All that is needed is to set the control to the desired comfort temperature; whatever the climatic conditions outside, the system will take care of everything to deliver comfort.
This ground-breaking new approach to achieving a comfortable indoor climate is ideal for modern, airtight buildings and where overheating may now be an issue. The system brings together key building services that currently do not work in synchronicity because they are controlled independently. Zehnder’s new solution ends the traditional conflict between a building’s control systems and occupants over heating and cooling systems and fresh air. No more radiators set on high while the windows are open.
The first thing you notice about being comfortable is that you don’t notice anything at all.
What sets Flat 51 apart is the introduction of humidity control – because in reality it is not possible to be truly comfortable unless atmospheric moisture is controlled. Scientific studies (Mollier diagrams) have shown that a set point of 10.5 absolute humidity (10.5g water per 1kg of dry air) is the magic comfort number, and this is exactly how the Flat 51 system is programmed - integrating the latest heating, ventilation and de/humidification technology, Zehnder has found the solution to comfort throughout the year.
Tony Twohig, Managing Director of Zehnder Group UK, comments: “We look forward to welcoming visitors to our new Customer Experience Centre to see our award-winning range of indoor climate solutions and to feel the difference in our innovative new ‘Flat 51’ apartment. Though, of course, the first thing you notice about being comfortable is that you don’t notice anything at all!”
