In a bid to improve the management of its lockers, The Landmark Hotel Spa and Health club, London has replaced all forty of its key-operated changing room lockers with Kitlock digital cabinet locks.
The upgrade will help prevent guests from claiming lockers as their own for the duration of their stay.
“We’d found that regular guests, especially ones using the facilities over a number of days, would take the locker key away with them,” explains Joey Cererio, Manager at The Spa and Health Club.
“Not only did this limit the number of lockers available for the other guests to use, also, when we checked the lockers at the end of the day, it was impossible for us to identify whether a locker was in use or if the key was genuinely lost. It was becoming very difficult to monitor.”
KitLock 1200 is a durable electronic lock suitable for securing lockers. Fitted in place of a standard cam lock, it provides simple keypad access without the hassle of keys, coins or tokens. Instead, access is gained by entering a four-digit code on the keypad. Guests simply enter a user code, then ‘lock and go’.
KitLock can also be opened using a ‘technician code’. This code will open the lock without erasing the user code and is particularly useful if a guest forgets which locker they are using or if staff need to access several lockers to find the right one.
“Using a technician code we are now able to open all the lockers at the end of each day and check that property is not left inside overnight,” said Ms Cererio. “With Kitlock this process is easy and it enables us to ensure that all of the lockers are free for use again in the morning.”
“From a security perspective, we were always concerned that if keys went missing they may be copied and used to gain illegal entry at a later date. With a keyless solution, we no longer worry about that particular issue. And from a practical point of view, the guests no longer have to carry a key round with them while they are enjoying the facilities. What’s more, we don’t have to pay to replace the lost keys.”
In ‘locker-mode’ function, KitLock operates with a single-use code-setting facility. The guest enters a four-digit code, that will lock and open the locker only once, then be erased. The locker then remains open until another guest uses it again. The installation process involves removing the existing cam lock from the locker and then making an additional top fixing for the KitLock. Once in place, a KitLock CL1200 will perform 50,000 openings on just two AAA batteries.
